Getting Started

How do I get started?


What document would I need to open an account?


Why do you need to collect my personal information?


How old do I have to be to open an account?


I am not Singaporean/PR; can I open an account?


I'm a US Tax Resident; can I open an account?


How do I find my taxpayer identification number?


How did StashAway choose the funds that are in my portfolio?


I work at a bank; can I invest my money with StashAway?


Is there a minimum deposit or fixed amount I need to invest?


How do I deposit funds into my StashAway account?


What currency can I deposit in my StashAway account?


What Financial Institutions do you accept deposits from?


What if I forgot to include the unique reference code when I made a deposit?


I've set up my transfers, now what?


How does my money get invested from the moment I made a deposit?


How does my money get allocated if I have multiple portfolios?


Can I have multiple goals?


How do I make changes to my one-time and monthly deposits?


Can I stop sending deposits for a few months and resume investments after?


Can I transfer funds from one goal to another?


How do I know how much my CPF monthly payout will be when I retire?


How do I make changes or delete my goal?


How do I withdraw money from my StashAway account?


Can I withdraw in USD to a USD account?


When will my withdrawn funds from StashAway appear in my bank account?


I have moved. What do I need to do?


Can I open a Corporate account with StashAway?


How do I open a Corporate account with StashAway?


What forms do I need to submit to open a corporate account?


How do I change my password?


Why do you need to assess my risk profile?


If I have already completed a risk profiling at another institution, do I need to complete it again at StashAway?


How do you understand my attitude towards risk?


How is my portfolio personalised for me?


How does the outcome of the financial assessment affect my portfolio risk settings?


If I have already completed a CKA at another institution, do I need to complete it again at StashAway?


Where can I find my unique reference code?


Why do transfers not happen immediately?


How do I change the bank details linked to my account?


I have multiple portfolios. How should I use my reference code?


How do I make changes to my Investment Goals?


Can I open multiple accounts?


Can I open a joint account?


Can I add a beneficiary to each goal?


Can I withdraw at any time?


What if my EP, LTVP, etc. expires, do I still have access to my account?


For how long am I locked into my StashAway account?


Where can I see my portfolio details?


How often should I monitor my portfolios?


Why doesn't a particular ETF get picked for my portfolio, regardless of risk level?