How do I prepare for a claim? Do I need to nominate a beneficiary?
No, you don’t need to nominate a beneficiary after you purchase StashAway Term Life. Here’s how you can be prepared to make a claim:
- Download and print out all documents related to your policy. They can be found in the mobile app:
- Certificate of Insurance
- Policy Summary
- Claim forms
- Let your next-of-kin or family know where to find the documents listed above, which could be in a physical safebox, or a secure folder online.
- Explain to your next-of-kin or family how to make a claim: First, email the completed claim form and proof of Death or Total and Permanent Disability to SGP.ES.Claims@prudential.com.sg. Then, they can expect to hear back from Prudential Assurance Company Singapore (Pte) Ltd within 14 days.