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How do I prepare for a claim? Do I need to nominate a beneficiary?

No, you don’t need to nominate a beneficiary after you purchase StashAway Term Life. Here’s how you can be prepared to make a claim:
  • Download and print out all documents related to your policy. They can be found in the mobile app:
    • Certificate of Insurance 
    • Policy Summary
    • Claim forms 
  • Let your next-of-kin or family know where to find the documents listed above, which could be in a physical safebox, or a secure folder online. 
  • Explain to your next-of-kin or family how to make a claim: First, email the completed claim form and proof of Death or Total and Permanent Disability to SGP.ES.Claims@prudential.com.sg. Then, they can expect to hear back from Prudential  Assurance Company Singapore (Pte) Ltd within 14 days.

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