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Help Center - StashAway

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We break down your annual fee into monthly payments and we do this at the start of every month. For example, we’ll charge you January’s fees in the first week of February. We’ll also include the management fee charges in Monthly Statements, available in your account.
<span data-sheets-value='{"1":2,"2":"We charge low monthly fees for managing your portfolio based on the assets in your portfolio. The percentage fee declines as your assets grow."}' data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>Learn more: <a href="https://www.stashaway.sg/pricing" target="_blank" rel="noopener noreferrer">StashAway Pricing</a>.

When does StashAway bill me for the fees?

<span data-sheets-value='{"1":2,"2":"There are no fees associated with opening or closing an account."}' data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>There are absolutely no fees associated with opening or closing a StashAway account.

What does it cost to open and close a StashAway account?

<span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We were founded on the belief that high-quality financial advice should not come at a prohibitive price and that low fees are an ingredient to our customers' long-term financial success. We are committed to keeping our fees low.&quot;}" data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>Absolutely! We were founded on the belief that high-quality financial advice should not come at a prohibitive price, and that low fees are a key ingredient to our customers' long-term financial success. We are committed to keeping our fees low.

Will prices always remain at these low levels?

Not at all!
If you choose to deposit or withdraw in SGD, our vendor will apply the current interbank rates for all currency conversions, ensuring the lowest cost possible.
If you'd like to deposit or withdraw in USD, kindly check with your bank for any additional charges they may have.

Are there fees for transferring money in or out of the account?

StashAway does not charge any fee for withdrawal and you should be able to access it easily. However, our vendor charges a currency conversion fee of 0.07% on top of the transaction amount to convert USD to SGD.
 
Additionally, if you are withdrawing your money to an international account outside of Singapore, your bank may charge an additional fee for conversion and the receiving of overseas telegraphic transfers - this fee varies from bank to bank and will be automatically deducted by your bank from the received amount.
 
Do reach out to us at <a href="mailto:support@stashaway.sg">support@stashaway.sg</a> to find out more.

Do you charge a fee if I withdraw funds from my StashAway account?

If you have investments on our platform, you will be charged the appropriate fees, regardless of whether or not you sign in. We designed it this way so that you can spend more time doing what you love and less time worrying about your investments.

Am I still charged a fee even if I don’t log in often?

Please note that ETFs charge, on average, an expense ratio of 0.15%-0.25%. This is charged over the course of the year in the form of adjustments to the Net Asset Value.
 
This is not an actual cash flow borne by you. It is offset by the ETF funds before distributing the returns back to you. This expense ratio is incurred regardless of what platform you use to purchase ETFs.

Do ETFs have fees?

<span data-sheets-value='{"1":2,"2":"We only charge a monthly management fee, as a percentage of assets managed. Unlike most traditional financial managers, we do not (and never will) charge for withdrawals or account closures."}' data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>The annual management fee is calculated as a percentage of the total assets under management, ranging from 0.2% - 0.8%, and is charged monthly on a pro-rata basis. i.e if you invested on the 15th of a particular month, we will not charge you for the first 15 days. 
 
<span data-sheets-value='{"1":2,"2":"We only charge a monthly management fee, as a percentage of assets managed. Unlike most traditional financial managers, we do not (and never will) charge for withdrawals or account closures."}' data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>The other fee included is the low fee associated with the ETFs, averaging 0.15% - 0.25%.
 
<span data-sheets-value='{"1":2,"2":"We only charge a monthly management fee, as a percentage of assets managed. Unlike most traditional financial managers, we do not (and never will) charge for withdrawals or account closures."}' data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>Additionally, for non-USD deposits to USD portfolios, our vendor will apply the current interbank rates for all currency conversions of 0.07% on top of the transaction amount to convert the funds to USD, ensuring the lowest cost possible.
 
<span data-sheets-value='{"1":2,"2":"We only charge a monthly management fee, as a percentage of assets managed. Unlike most traditional financial managers, we do not (and never will) charge for withdrawals or account closures."}' data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>Unlike most traditional financial managers, we do not (and never will) charge for withdrawals or account closures. More details on how StashAway can charge low fees can be found <a href="https://www.stashaway.sg/r/how-stashaway-can-charge-low-fees" target="_blank" rel="noopener noreferrer">here</a>.

What are the fees associated with StashAway?

<span data-sheets-value='{"1":2,"2":"We charge an annual management fee, as a percentage of assets managed, that we charge monthly. The other fee included is the low fee associated with the ETF. Fees are paid monthly with the 1% cash allocation in your account. In the case that there is no cash in your account, StashAway will sell some of the portfolio to cover your fees that month, keeping your portfolio balanced. Each of your portfolios will be charged proportionally for the fees owed by them."}' data-sheets-userformat='{"2":8705,"3":[null,0],"12":0,"16":12}'>Fees are paid monthly with the 1% cash allocation in your account. Each of your portfolios will be charged proportionally for the fees owed by them. 
<span data-sheets-value='{"1":2,"2":"We charge an annual management fee, as a percentage of assets managed, that we charge monthly. The other fee included is the low fee associated with the ETF. Fees are paid monthly with the 1% cash allocation in your account. In the case that there is no cash in your account, StashAway will sell some of the portfolio to cover your fees that month, keeping your portfolio balanced. Each of your portfolios will be charged proportionally for the fees owed by them."}' data-sheets-userformat='{"2":8705,"3":[null,0],"12":0,"16":12}'>We charge an annual management fee, as a percentage of assets managed that we charge monthly. The other fee included is the low fee associated with the ETF.

How do I pay fees?

Like investing with your personal funds, SRS portfolio has an annual fee from 0.2% to  0.8%, depending on your overall StashAway account balance. There are no subscription fees, no redemption fees, no custodian fees, and no penalty fees.
You can view our pricing structure <a href="https://www.stashaway.sg/pricing">here</a>.

What are the fees associated with investing my SRS with StashAway?

<span data-sheets-value='{"1":2,"2":"Fees are calculated as a percentage of your assets (your balance with StashAway)"}' data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>Fees are calculated as a percentage of your assets in your StashAway account. 
It is charged monthly, prorated for the number of days you're invested with us.
<span data-sheets-value='{"1":2,"2":"Fees are calculated as a percentage of your assets (your balance with StashAway)"}' data-sheets-userformat='{"2":573,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0}'>Learn more: <a href="https://www.stashaway.sg/pricing" target="_blank" rel="noopener noreferrer">StashAway Pricing.</a>

How are the fees calculated?

Your StashAway Simple™ portfolio’s balance does not get included in your Asset Under Management (AUM) when we calculate your fees for your Investment Portfolios.

Is my money in StashAway Simple included in my investment portfolio fees?

At StashAway, we know that high fees significantly reduce investment returns. That's why we leverage advanced technology to lower our costs of serving you. In turn, we offer these savings back to you as lower fees. 
 
Our technology automates repeated tasks to create sophisticated reporting to monitor investment performance. With traditional advisors, customers are paying for the inefficiencies of the wealth management industry, and that shouldn’t be the case! We know that if you do well, we'll do well too.
 
To learn more about how StashAway can charge lower fees, click <a href="https://www.stashaway.sg/r/how-stashaway-can-charge-low-fees" target="_blank" rel="noopener noreferrer">here</a>.
 
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