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Help Center - StashAway

Help Center

Currently, we support eGIRO payments via the following banks:
<ul>
<li style="font-weight: 400;" aria-level="1">Bank of China </li>
<li style="font-weight: 400;" aria-level="1">DBS </li>
<li style="font-weight: 400;" aria-level="1">HSBC </li>
<li style="font-weight: 400;" aria-level="1">Industrial And Commercial Bank of China </li>
<li style="font-weight: 400;" aria-level="1">Maybank Singapore </li>
<li style="font-weight: 400;" aria-level="1">Oversea-Chineese Banking Corporation </li>
<li style="font-weight: 400;" aria-level="1">Standard Chartered </li>
<li style="font-weight: 400;" aria-level="1">United Overseas Bank</li>
</ul>
Learn how to set up eGIRO with <a href="https://www.stashaway.sg/r/egiro-bank-setup-guide" target="_blank" rel="noopener">DBS or POSB, OCBC, UOB.</a>

Which banks can I use to set up eGIRO payments?

Two business days after your deposit schedule date, we will receive the funds. 
From then, it will take another 1-3 business days for your funds to be invested. In total, it can take up to 5 business days.

How long does a eGIRO deposit take to reach StashAway and get invested?

Learn how to set up eGIRO with <a href="https://www.stashaway.sg/r/egiro-bank-setup-guide" target="_self" rel="undefined">DBS or POSB, OCBC, UOB</a>. 
 
When you’re setting a recurring deposit schedule, make sure to set an end date for your recurring deposit on your online banking far enough in the future, or don’t set one at all if it’s optional during the setup. This makes sure that you build a consistent habit of <a href="https://www.stashaway.com/r/dollar-cost-averaging">dollar-cost averaging</a>.
 Just make sure that your account has sufficient balance on the date your deposit is scheduled. It might be wise to set up your eGIRO just after payday, <a href="https://www.stashaway.sg/r/egiro-bank-setup-guide#set-up-egiro-with-dbs" target="_self" rel="undefined">for example.</a>

How do I set up an eGIRO deposit?

Yes. To modify a scheduled eGIRO deposit on your Mobile App, follow these steps:
<ol>
<li> Login to your account, tap "Transfer"</li>
<li> Select "Put money in"</li>
<li> Select the eGIRO tab</li>
<li>
 Select your one-time/recurring deposit, update your deposit date/frequency/deposit amount, tap "Update". 
</li>
</ol>
Do note that if the eGIRO deposit is currently in progress, you won’t be able to modify it.

Can I edit a scheduled eGIRO deposit once I have set it up?

To cancel your eGIRO deposit, log into your StashAway account, then: 
Mobile app: Select "Transfer" on the top right of the screen &gt; Put money in &gt; Under eGIRO, click on the deposit plan you wish to cancel &gt; click "Remove".
 Do note that if an eGIRO deposit is currently in progress, you will not be able to cancel it. In that case, allow the transfer to be completed before cancelling your scheduled recurring deposits.

How can I remove a scheduled eGIRO deposit?

No. Each scheduled eGIRO deposit is specific to a portfolio in your StashAway account. That means that after scheduling it, you won’t have to update a separate deposit plan to allocate your eGIRO deposit funds.

Do I have to update my deposit plan each time I schedule an eGIRO deposit?

We have two transfer methods available: manual deposit and eGIRO. Both are payment methods and allow you to make either a one-time or recurring deposit. But there are some underlying differences.
 
<img src="https://stashaway.zendesk.com/hc/article_attachments/14864250433945" alt="1.png">

What's the difference between eGIRO deposit and manual deposit?

Login to your StashAway account &gt; click on the three horizontal lines on top left of the screen &gt; select "Settings" &gt; select "Bank Accounts" &gt; select "Edit" and then select the trash icon to remove an eGIRO account.

How can I delete an eGIRO account that I previously set up?

Yes, you certainly can. Login to your StashAway account &gt; select "Deposit” &gt; choose Personal Account &gt; Under eGIRO, Set up eGIRO &gt; Input Bank Details &gt; And continue with the Bank Authetication